Tamil NaduThursday, 15 October 2026·Hindu Tamil Thisai
Chennai consumer commission fines private bank for sanctioning ₹13.75 lakh loan without customer consent
A Chennai district consumer commission fined a private bank ₹55,000 for sanctioning a ₹13.75 lakh personal loan without the customer’s consent.
Key highlights
Direct fact
In October 2026, the Chennai North District Consumer Disputes Redressal Commission ordered a private bank to pay ₹55,000 after it sanctioned a ₹13.75 lakh personal loan in the name of Nihmathulla without proper consent.
Key specifics
- The loan amount was ₹13.75 lakh and it was sanctioned on the same day.
- The complainant, Nihmathulla of Kolathur, had a savings account at the bank in Nungambakkam.
- The fraud began on February 21, 2023, after a fake SMS about pending electricity dues.
- ₹9.50 lakh was transferred to accounts in Bihar and West Bengal, while ₹4.24 lakh was converted into a fixed deposit.
- The commission ordered ₹50,000 compensation plus ₹5,000 litigation cost, and asked the bank to cancel the loan account and correct the CIBIL record.
Exam lens
Question type: consumer protection and banking service deficiency, Chennai North District Commission, ₹13.75 lakh, ₹55,000, CIBIL correction. TNPSC may ask the forum name, compensation amount and the fraud sequence.