Science TechnologyThursday, 29 October 2026·Hindu Tamil Thisai
Tamil Nadu Electricity Board launches AI-based control centre at Minnagam for consumer complaints
The Tamil Nadu Electricity Board has issued a tender for an AI-enabled control centre at Minnagam in Chennai to monitor consumer complaints and social media grievances.
Key highlights
Direct fact
In October 2026, the Tamil Nadu Electricity Board issued a tender for an AI-enabled control centre at Minnagam in Chennai, with a five-year plan to monitor consumer complaints, social media grievances and WhatsApp-based field information.
Key specifics
- Location: Minnagam at the Tamil Nadu Electricity Board headquarters on Anna Salai, Chennai.
- Project duration: 5 years, according to the tender notice.
- Public contact numbers mentioned: 94987 94987, 1912 and 94987 94981.
- The AI centre will track online complaints, social media posts and WhatsApp field updates.
- Earnest money deposit fixed for the tender: ₹11.70 lakh.
Exam lens
Question type: Science and technology in governance, key facts: AI control centre, Minnagam, Chennai, 5-year project, ₹11.70 lakh EMD, 94987 94987, 1912. TNPSC may ask where the AI centre is being set up or which complaint channels are being integrated.