EconomyThursday, 25 June 2026·The Hindu - National
RBI’s 2026 pilot on digital scam compensation: fraud alerts, liability and reimbursement rules
RBI issued 2026 pilot rules for compensation in fraudulent electronic banking transactions, effective from January 1, 2027.
Key highlights
Direct fact
On June 24, 2026, the Reserve Bank of India issued pilot rules that will take effect from January 1, 2027, to compensate customers in fraudulent electronic banking transactions (EBTs) linked to scams, coercion and cyber fraud.
Key specifics
- The rules amend RBI’s 2017 circular on “Limiting Liability of Customers in Unauthorised Electronic Banking Transactions”.
- Customers must report the fraud to the cybercrime helpline 1930 within 5 days to be eligible.
- For losses up to ₹50,000, victims can claim 85% compensation, capped at ₹25,000 once in a lifetime.
- Complaint settlement timelines have been extended to 45-60 days, with 60 days for international transactions.
- The pilot will run for 1 year from January 1, 2027.
Exam lens
RBI regulation question, 2017 circular, June 24 2026 notification, January 1 2027 effective date, 1930 helpline, 85% compensation up to ₹25,000; TNPSC may ask liability rules and reporting timelines.