EconomyTuesday, 30 June 2026·The Hindu - National
EPFO’s centralised IT system: CITES, one national database and June 26–30 service downtime
EPFO is shifting to a centralised CITES platform with one national database, affecting member services from June 26 to July 1, 2026.
Key highlights
Direct fact
In June 2026, the Employees Provident Fund Organisation (EPFO) began a planned database consolidation under its Centralised IT-Enabled System (CITES), with member services such as claim submission and passbook download temporarily unavailable from June 26 to July 1.
Key specifics
- CITES is designed by the Centre for Development of Advanced Computing (C-DAC).
- The new system uses one national database instead of more than 120 decentralised databases.
- EPFO says the transition started on June 26, 2026 and is expected to be completed by June 30, 2026.
- Members can use their Universal Account Number (UAN) and password to access the unified portal.
- The interface will show PF balances, claim status, pensionable service records and benefits availed.
Exam lens
Economy and governance question: EPFO, CITES, UAN, C-DAC, June 26–30, 2026 downtime, one national database. TNPSC may ask how centralisation changes claim processing and service delivery.